Keep the board moving.

Need help? Email admin@dailydeck.online with the game, UTC date, browser or device, and a server receipt or board ID when available. Never send a password, payment-card number, private key, or cryptocurrency seed phrase.

My progress disappeared

Most game progress is stored in the current browser. Clearing site data, using private browsing, disabling storage, or switching browsers or devices can remove local progress. A pseudonymous Blackjack credential is also stored in the browser, so losing it may make an anonymous server session unrecoverable.

My result says local or unranked

Only Blackjack currently uses the server-authoritative ranked flow. Dice, Video Poker, Mines, and Roulette are local and unranked. Their results can be shared for fun, but they are not verified leaderboard entries. Demo standings remain labeled as demo until the live leaderboard service is implemented.

The daily game reset

Daily limits reset at midnight UTC, which may differ from local midnight. The countdown in the game header shows the next reset. Changing your device clock does not change the server's date for ranked Blackjack.

Blackjack connection problems

Refresh once and use the reconnect control if it appears. Avoid clearing site data while a hand is active. When reporting a repeated failure, include the visible message, approximate time, browser, and server receipt or anonymous session identifier if shown. Do not post identity credentials publicly.

Advertising and privacy choices

Google AdSense may load on public pages. Google advertising choices are available through Google Ads Settings, your browser controls, and any regional consent message presented on the site. See the Privacy Notice for details or email us with a privacy request.

Billing and virtual chips

There is no live billing, paid subscription, deposit, withdrawal, entry fee, or cash prize in the current service. Virtual chips are free score units and have no cash value. A Pro screen or displayed price is a product preview and does not complete a purchase.

Accessibility

Daily Deck supports keyboard controls and responsive desktop and mobile layouts. If a control cannot be reached, read, or activated with your device or assistive technology, send the page, game, browser, device, and a concise description to our support address.

Security reports

Send a concise report to admin@dailydeck.online. Include affected URLs, reproduction steps, and impact. Do not access another player's data, expose credentials, run denial-of-service tests, or disrupt production. We will preserve good-faith reports for investigation.

Legal and privacy requests

For a privacy request, include your anonymous player identifier or a server receipt when possible. For copyright, legal, or policy notices, identify the affected material, the requested action, and a reliable way to respond. See the Terms of Use and Privacy Notice.